Frequently Asked Questions

Urbane Links is a modern and stylish jewelry brand offering a curated collection of contemporary accessories for men and women. Our jewelry is crafted with high-quality materials, ensuring durability and timeless elegance.

Urbane Links is an online-based jewelry retailer headquartered in Chicago, Illinois. We serve customers worldwide with secure and convenient online shopping.

Urbane Links stands out for its trendsetting designs, premium materials, and affordable prices. We prioritize customer satisfaction and strive to offer exceptional service at every step.

Our jewelry is crafted from high-quality stainless steel, ensuring longevity and resistance to tarnish. For some items, we also offer gold and black plated options for added style.

Yes, our stainless steel jewelry is hypoallergenic and suitable for those with sensitive skin. It is free from harmful substances, providing a comfortable wearing experience.

We offer a range of lengths for our chains and bracelets. You can find specific size information in the product description. If you need further assistance, please feel free to contact our customer support.

To maintain the beauty of your jewelry, we recommend avoiding exposure to harsh chemicals, perfumes, and lotions. Store your jewelry in a clean, dry place, preferably in a jewelry box or a soft pouch when not in use.

To clean your jewelry, gently wipe it with a soft, lint-free cloth after each use to remove any residues. For a deeper clean, use mild soap and warm water, then pat dry with a soft cloth. Avoid abrasive cleaners that may scratch the surface.

We want you to be completely satisfied with your purchase. If you are not happy with your order, please refer to our Return Policy for detailed instructions on returns and exchanges.

Yes, we offer refunds for eligible returns. Please review our Refund Policy for more information on the refund process.